I have been asked this question more times than I can count. A predictive dialer or power dialers only real job is to dial numbers from a list quickly for you so you can talk to more people in a smaller time frame. It has been reported that by using a power or predictive dialer you can increase your productivity by up to 400%!
So why 400%, well first off you do not have to manually dial numbers by hand. Second, there is zero wasted time in between calls, as soon as you finish a call, it immediately starts dialing the next numbers in line. Thirdly, you will bypass the busy signals and answering machines and only get connected to live calls.
Other than that what else is a predictive dialer?
A predictive dialer is also a CRM system, calendar system, lead generator, customer service tool, and so much more.
I hope this has answered the question for many of you, what is the main function or purpose of a dialer?