In these terms and conditions “we”, “us”, “our” means Agents Dialer Inc.

Services

We provide software as a service products used for telemarketing and voice broadcasting.

Uptime

We guarantee our service will be up and active 90% of the time in any given month.  We maintain our servers after midnight EST to eliminate any downtime for maintenance during normal business hours.  The VOIP providers we use have good up time statistics but when dealing with phone carriers this is out of our control.

Refunds

If you decide to cancel within your first 7 days we will issue you a refund minus a fee of $50.  You must request this in writing before the end of the 7th day after your service started.

We do not offer refunds for any data purchased.  If you receive any bad data we will provide you with replacement, just send us the phone numbers which are bad and we will replace with new.

We do not offer refunds for voice broadcaster time used.  We will refund any unused minutes in the voice broadcaster.

We do not refund for unused email credits.

Our Promise

We promise to do our very best to deliver you a good quality of service every time.  We do this because we want your repeat business.