Predictive Dialer Features Available from Agents Dialer’s Outgoing Call Center Services
Our powerful auto dialer helps to increase efficiency and productivity by over 300% on a consistent basis! Turn your business into a money-making machine with our easy to use premium hosted call center software. Spend more time on the phone closing deals with new potential customers that you know are interested and in the market for what you are sell. Use our services to help connect yourself and/or your business new customers much faster than you may think.
Learn more about predictive dialer features available with our system and services
This system is currently being used in hundreds of call centers and small offices or home based offices throughout the United States and Canada ranging in sizes from 1 user account up to 100 user accounts.
Our predictive dialer system is perfect for lead generating, tele’ sales, and customer retention programs. You can load any csv file list into the dialer and have it scrubbed against the National DNC list as it imports into the predictive dialer system. We even provide certain types of lists for you. By using Agents Dialer system you will receive the following features:
Utilizing a FREE soft-phone you will not need to use a landline phone and the entire process can now be done with your computer, headset, and internet connection.
Our main screen views are flash and java based and appealing to the eye, we did this to help make the user more comfortable while using the predictive dialer software.
Our predictive dialer system is able to scrub against the National DNC list for you, has easy one touch DNC list adding or numbers, allows you to upload a list of any current DNC lists you have, and monitors your abandonment rate for you.
Use the predictive dialer system form home, your office, internet cafe’, virtually anywhere you have an internet connection.
[/accordion-item]One touch transfer service and 3-way calling features built in to the interface makes it easy for you to keep working.
[accordion-item title="Call Recording Feature"]One touch button to simply record a call on the fly. The recordings are retrievable at any time later down the road, until you decide to delete them.
All of the fields are customizable to fit your business model, if you need the name, address, telephone number and that’s it thats ok or you can simply add fields like business name, email address, date of birth, or any other field you may need to add. Whatever fields you add need to be available in the csv file you import.
All of the basic dispositions are pre set for you, add your own custom dispositions that suit your business needs.
Power Dial on up to 5 lines, most use 3 but if your list is taking too long between calls, bump it to a higher number of outgoing calls and get someone new to talk to even quicker.
Admin can monitor any and all users from one main screen.
Admin is able to Barge in and listen to calls for training and/or coaching.
Have a lead who wants a call-back, schedule it with one click and move onto your next call. The predictive dialer software will notify you when it’s time to make your call-back.
You have the freedom of setting your own caller id for each campaign, you must use a number you own.
Plus Many more easy to use and powerful features for agents…
Predictive Dialer Features
Connection options available for our predictive dialer system & services
1. Free Soft-phone to install on your computer this option makes it so the only thing you need to use the predictive dialer is a computer, internet connection and a USB headset.
2. Dial in with your own landline telephone Would you rather not use a soft-phone, that is oK you can use your own telephone line and dial into the dialer.
3. Another VOIP service such as Google Voice or Skype Another option for dialing into the predictive dialer.